App-owned content
Support
Effective date: September 3, 2026
1. Get help fast
Most questions are answered right inside the app. Ask your AI Guide for a quick read on your money, open Settings to manage notifications, banks, and your account, or use the in-app Feedback card to tell us what's working and what isn't.
2. Contact us
For account, billing, or data questions we can't resolve in the app, email us at hello@maicaapp.com. We aim to reply within two business days.
Email hello@maicaapp.com3. Common questions
Linking or unlinking a bank
Connect or disconnect financial accounts from Accounts in the app. Unlinking revokes Maica's read-only access immediately. See the Privacy Policy for how Plaid handles your data.
Deleting your account
Permanently delete your account and data from Settings → Delete my account, or email us to do it for you. Residual copies age out of encrypted backups within 7 days.
Managing a subscription
Manage or cancel your Maica subscription through your Apple account, or visit the Membership screen in the app for your current plan and restore options.
Resetting multi-factor authentication
If you lose access to your TOTP authenticator, email us from the address on your account and we'll help you reset MFA securely.
4. Privacy & data requests
To request access, correction, or deletion of your data, see our Privacy Policy. Formal requests can be sent to hello@maicaapp.com.